ShipByMail and Returns
Sometimes, things just don’t work out. Wrong size, wrong style, wrong time. Whatever your reason for returning an item, we need that to correct the problem swiftly. As with all international merchants, Canadian mail returns are time sensitive. They’re a problem that needs to be corrected so you can move on, or have the correct item as fast as possible. With ShipByMail we can help you. If you have purchased an item to send to your Canada address and used ShipByMail’s package forwarding services, we have the lowdown for what you need to know when managing your returns. Returns through ShipByMail are easiest if they haven’t yet left our warehouse to be forwarded your way. With our handy photography service, we can send you images to help you ensure that the item we’ve received is exactly the product you want, in the condition you want. But once the item has been forwarded on to you from your virtual mail address in Canada [...]
