The Complete Guide to Reverse Logistics and How It Can Help You Save Your Company Money
What is Reverse Logistics and Why Does it Matter? Reverse logistics is the process of managing the return of products sold by a company to its customers. It consists of taking goods back from customers, inspecting them for damage and either repairing, refurbishing or recycling them. Our reverse logistics, or returns, process is essential in order to manage returns in Canada but also to improve customer satisfaction. A company needs to maintain its reputation with the consumers by providing an easy and efficient way to return items purchased. A Canadian reverse logistics process can be expensive but it should not be neglected as it helps generate revenue from salvaged goods by re-selling them or recycling them. How to Make the Most of Reverse Logistics and How it Can Help You Save Lots of Money In the modern shopping environment, customers have found it difficult to return items to retailers. In Canada, there is a huge gap between how quick and easy the process is [...]